CORPORATE CITIZENSHIP
Corporate Citizenship
It is important for Feedem to be a responsible corporate citizen that cares for profit, people and the planet.
The credentials and initiatives below reflect our commitment.
Empowerment
- Partnerships and profit sharing: The company was the first catering company to embrace the principles of empowerment by entering into strategic partnerships and profit share schemes with employees and entrepreneurs.
- BBBEE: We are a Level 1 contributor. Click here to view certificate.
- Value Adding Supplier: Feedem Group (Pty) Ltd is a value adding supplier.
Skills Development
Skills development and training improves our business performance and our staff morale and we therefore do not hesitate to invest in the quality and development of our staff.
We use the following programmes and initiatives to achieve this:
- Quality Assurance Programmes: We have developed various inhouse programmes to ensure adherence to quality standards.
- Continuous learning journeys: Various training programmes (including an eLearning system that forms part of our Feedem Connect online portal) developed by our Learning & Development Department ensures the continuous development of skills and competencies of staff members on all levels within our organisation.
Accredited Learning programmes:
Feedem offer various CATHSSETA accredited skills programmes, learnerships and internships each year. We have been awarded 108 learning interventions for the 2019/2020 period.
Learners attend theory classes during the 12-month period, which covers, among others, food preparation, cooking methods, customer care, effective communication, secure working environment and food safety. The theory classes are supported by hands-on practical experience in a real-world, professional workplace environment.
Learning interventions awarded for the 2019/20 intake, were as follows:
- 22 x TVET College Students requiring work place experience to complete their qualification, NQF Level 4
- 35 x TVET College Students requiring work place experience to complete their Hospitality N6 qualification
- 10 x Unemployed Students for National Diploma: Catering Management
- 14 x Unemployed Students requiring work place experience to complete their Professional Cookery and Assistant Chef qualifications
Learnership for learners living with disability:
We have embarked on a collaborative training intervention with KVRQhubeka and have sponsored 17 disabled learners who are currently enrolled in a learnership programme in Food and Beverage Handling (NQF Level 1) in Gauteng.
Skills programmes:
Feedem has enrolled current employees in various skills programmes between 2019/2020. These skills programmes: Assistant chef, NQF 2 and Cook Convenience Food NQF 2, are accredited by CATHSSETA. The skills programmes are benefiting the individual by enhancing their future career and quality of life. Feedem customers reap the benefit of ongoing skills training by experiencing the quality and latest innovation in food preparation.
Current Internships:
Feedem has offered internships to university graduates and TVET college students who have obtained a hospitality qualification. These 6 to 18-month structured programmes provide learning objectives that give students the opportunity to gain hands-on experience in our units. On completion of these internships, students will have the opportunity to apply for full-time employment with Feedem.
For the 2019/2020 intake, we have hosted the following Internships and Work Integrated Learning (WIL) programmes:
- WIL – TVET College Nated (Gauteng): 12 Unemployed youth (2019)
- WIL – TVET College N6 Hospitality (Western Cape): 12 Unemployed youth (2019)
- WIL – TVET College N6 Hospitality (Western Cape): 4 Unemployed youth (2020)
Bursaries:
Feedem offers employees and unemployed youth the opportunity to obtain further qualifications providing bursaries to study full or part-time at recognised learning institutions:
- National Diploma – Catering Management (1 year) (KwaZulu Natal): 10 Unemployed youth enrolled at Durban University of Technology (2019)
- Prevocational Learning Programme (1 year) (Western Cape): 20 Unemployed disabled youth enrolled at Boland College (2020). Subjects enrolled against include Mathematics, Science, English and Life Skills.
Feedem Connect Online Training Programme:
The purpose of Feedem Connect is to share and manage knowledge and information by focusing on improved performance, competitive advantages, innovation, the sharing of lessons learned and continuous self-improvement.
The learning portal:
- Hosts training content (videos, assessments, assignments, etc.)
- Allows access to customised real-time reporting (grades, logs, activity completion, competencies, etc.) by individuals and managers
- Communication and notifications (SMS/email)
- Facilitates offline learning via a desktop or mobile web application
The resource portal is also a digital repository for operational and support documentation. Users (depending on their access level) have access to internal communications, departmental document templates, promotional material and a recipe bank.
The online learning modules that are available include:
- Induction for Management and Staff
- Occupational Health and Safety for Management and Staff
- Food Safety
- SHE Representative
- Basic Nutrition
- Allergen Awareness
- Health Care
- Customer Service
Culinary Excellence
The South African Chefs Association (SACA) launched its Centre for Culinary Excellence (CCE) at the University of Johannesburg, and Feedem is proud to be part of this initiative. At the opening of the centre, Feedem received a bronze plaque for its valuable contribution towards the project. The aim of this initiative is to:
- Provide services tailored to meet the specific needs of SACA members, hospitality students and the public
- Develop skills for our industry
- Provide educational opportunities for disadvantaged students
- Preserve the rich culinary heritage of our country by managing an archive for culinary artefacts and photographs, and a library with printed, online and electronic culinary resources
Support and Sponsorships
We are actively involved in various sponsorships, fundraising events, upliftment programmes and development initiatives throughout the country.
- Sport: We sponsor various sports events for young people. This includes Feedem sponsored Provincial and National events. Many Feedem supporters and clients were introduced to our delicious lunch packs alongside a cricket field!
- Golf Days and Fundraising Events: Our clients often host fundraiser golf days and fundraising events. We support their causes by sponsoring snacks, hampers, teams, t-shirts and prizes.
- Mandela Day Support: We sponsor and assist many of our clients initiatives by supporting soup and sandwich drives as well as the donation of food items to various charities in need.
Environmental initiatives at Feedem
include the following:
- Internal awareness campaigns and regular communication: We share information on responsible waste management, the reduction of our carbon footprint and other environmental concerns with our colleagues and clients on various platforms, which include newsletters, posters and e-mails.
- Responsible waste management: We encourage recycling at all our sites throughout the country and sort our waste accordingly. Our waste management programme includes setting up wormeries which turn kitchen waste into quality compost for our herb and vegetable gardens.
- Herb and vegetable gardens: We have established various gardens around the country to help us provide fresh herbs and vegetables.